Customer Support - +352 691 170757

Security & Data Protection

Privacy Policy
 of Good-Bye S.à.r.l. for the use of the online shop

1. Basic principles respects the right of their customers and users of informational self-determination. Collection, processing and use of personal data thus only occurs to the extent mentioned in this Privacy Policy.

The authority responsible for data collection, processing and use is

Good-Bye S.à r.l.
11a, rue Wiltheim
L-5465 Waldbredimus
+352 691 170757 

2. Collection, processing and use of existing data

2.1 Orders collects and saves the following customer data: Name, address, telephone number, e-mail address of the customer, information on the contents of the order, information on a different delivery address and on the type of payment selected if applicable. Data are saved and processed in Luxembourg. The aforementioned personal data are processed and used for the purpose of executing the respective contractual relationship. 

2.2 Use of e-mail addresses for promotional purposes (newsletter)

You may sign up for the e-mail newsletter of By subscribing, you agree to receive a regular newsletter, which may include updated information on internet offers of and announcements of special product offers as well as advertisement for other services of After signing up, thus uses your e-mail address for own promotional purposes. A subscription may be canceled at any time through the function stated in the newsletter, by an e-mail to or, if offered, a respective option in the settings of your user account. Your e-mail address will be saved in order to send the newsletter. 

3. Collection, processing and use of user data

3.1 Log-files

When accessing the internet offer of, the following information is automatically recorded by the web server:

  • IP address of the computer making a request
  • Date and time of request
  • Access method/Function requested by the accessing computer
  • Input values transmitted by the accessing computer (e.g. file name)
  • Access status of the web server (file transferred, file not found, command not executed, etc.)
  • Name of the file requested
  • URL from which a file is requested/the requested function was initiated

This information is exclusively used for the purposes of identification and traceability of unauthorized accesses to the web server and of other criminal acts. 

3.2 Cookies uses cookies on its websites. They are small text files that are automatically saved on the terminal which you are using and are read upon access to the online shop of Some of the cookies we use are deleted after you close your browser (session cookies). Other cookies remain on the terminal and allow us and our partner companies to recognize your browser the next time you visit our website (permanent cookies). The use of cookies may be blocked with respective settings in the browser software that you are using. If you do not accept cookies, the functionality of's website may be restricted.

3.3 Google-Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website will be transmitted to and stored by Google on servers in the United States. In case of the activation of IP anonymization on this website, Google will shorten your IP address within member states of the European Union or in other contracting states of the Treaty on the European Economic Area (EEA) which do not belong to the European Union. Only in exceptional cases will the complete IP address be transferred to a server of Google in the US, where it will be shortened. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage for the operator of the website. Google will not associate your IP address submitted in the context of Google Analytics with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website. 

3.4 Facebook

We use plug-ins of the social network on our website. Facebook is operated by Facebook, Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). If you open pages of our website that contain such a plug-in, a connection to the Facebook servers will be established and the plug-in is displayed on the website through a message to your browser. In this process, information on which of our pages you visited is transmitted to the Facebook server. If you are logged in as a member of Facebook, it identifies this information to your personal Facebook account. By using the plug-in functions (e.g. clicking the 'Like' button, making a comment), this information is also identified to your Facebook account, which you can only prevent by logging out before using the plug-in. For further information on collection and use of data by Facebook, your rights related to this, and methods to protect your privacy, please read the Privacy Policy of Facebook (

3.5 Google+ further uses "+1" plugins on its websites, which are owned by "Google Plus" of Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA, ("Google"). If you open a website containing a "+1" button, your browser establishes a direct connection to the servers of Google. The contents required for the integration of a plug-in are directly transmitted from Google to your browser. This direct connection allows Google to collect various data. has no influence on the extent of data collection and use by Google. 
According to Google, no personal data are collected without clicking the button. In order to make a recommendation with the button, you have to log in to Google+. In this case, Google saves information such as your IP address, the address of the website accessed, date and time, and connects them with your user account. Further information on the collection and use of data by Google is available in the Privacy Policy on the "+1" button of Google (

4. Rights of the user

4.1 Revocation of consent

You may revoke your consent at any time if you have given such consent to collect, save and use personal data in the context of using services of Such revocation may be sent by e-mail to the address or in writing to the above-mentioned address. The consequences of a revocation are limited to the saving and use of personal data, which must not be saved and used without your permission not least due to statutory permission laws.

4.2 Information, Correction, Deletion, Blocking

Upon written request (also without signature), will provide information at any time which of your personal data are saved at In addition, you may request to have your personal data corrected, deleted or blocked by at any time. For this, please contact the address mentioned in Section 4.1. Data which cannot be deleted are data which requires for completing due tasks or executing existing rights and claims, and data which must retain due to statutory provisions. However, such data may be blocked.

Good-Bye S.à r.l.
11a, rue Wiltheim
L-5465 Waldbredimus
+352 691 170757